What can you expect

The job entails activities those support the Career Product consultants perform in day to day business which may not lead to direct revenue generation/ business development. These activities would include, client solicitation and follow-up, order entry issues/resolution, explain survey methodology to clients, resolving client issues with respect to survey access on WIN tool, data processing, analysis, report writing etc. This job would help in freeing up the consultants so they can focus on BD.

We will count on you to:

• Explain survey cycle process and methodology to clients

• Supporting data collection and survey participation

• Validation (data query resolution) of the data submitted by clients

• Support clients in resolving online tools related issues

• Data processing, calculation and report making

• Developing client presentation

• Pre sales work on identifying potential clients, calling etc.

• Updating internal client database – client participation and survey management (client access to results)

• Process right invoicing to clients & revenue allocation/recognition.

What you need to have:

• 1-2 years of overall experience

• Should be a graduate, post-graduation preferred in Human Resources or related stream • High proficiency with excel e.g. – Vlookups, Pivots, graphs, sumifs etc.

• Eye for detail and Analytical ability

• Ability to work on deadline oriented projects

• Ability to work on multiple requests from different stakeholders

• Problem solving, Ability to draw insights from data

• Learning orientation

What makes you stand out:

• Human Resources, experience expertise in Compensation & Benefit, payroll, insurance is preferred • Good interpersonal skills

• Dynamic, motivated, flexible and result-oriented personality with the ability to perform under pressure

About Mercer

At Mercer, we are a global force of around 25000+ unique individuals working together to make a difference in the lives of more than 115 million people every day by advancing their health, wealth and careers.

We’re in the business of creating more secure and rewarding futures for our clients and their employees — For more than 80 years, we’ve turned our insights into actions; Be it designing affordable health plans, or assuring income for retirement, or aligning workers with workforce needs, we’ve been united in our mission of enabling people around the globe to live, work, and retire well.

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